Cilt 9 Sayı 1 (2021): Business & Management Studies: An International Journal
Makaleler

Geçmiş, bugün ve gelecekte ISO 9001 kalite yönetim sistemi standardı

Burhan Başaran
Recep Tayyip Erdoğan Üniversitesi

Yayınlanmış 2021-03-25

Anahtar Kelimeler

  • ISO 9001, Zaman Serileri Analizi, Üstsel Düzeltme, Kanada, ABD
  • ISO 9001, Time Series Analysis, Exponential Smoothing, Canada, USA

Nasıl Atıf Yapılır

Başaran, B. (2021). Geçmiş, bugün ve gelecekte ISO 9001 kalite yönetim sistemi standardı. Business & Management Studies: An International Journal, 9(1), 227–247. https://doi.org/10.15295/bmij.v9i1.1756

Özet

Dünya genelinde kullanım alanı en fazla olan standart ISO 9001’in gelecekteki gelişimine yönelik çalışma sayısı sınırlıdır. Bu araştırmanın amacı G20 ülkelerinin 1993-2019 yılları arasında kaydedilen ISO 9001 sertifika sayıları değerlendirilmiş ve 2020-2026 yılı sertifika sayıları ise Eviews 11 programı kullanılarak tahmin edilmiştir. Tahmin hesaplamasında time series regression ve exponential smoothing yöntemlerine ait modellerden faydalanılmıştır. Araştırmada 2026 yılı için tahmin edilen sertifika sayısına göre ülke sıralaması, Hindistan (43947), Brezilya (22744), Kanada (11814), ABD (37235), Meksika (9977), Arjantin (8433), Rusya Federasyonu (1540), Avustralya (5072), Güney Afrika (4626) ve Suudi Arabistan (2785) olarak belirlenmiştir. Ülkelerin 2019 yılı sertifika sayısı sıralaması referans alındığında 2026 yılında Kanada, Rusya Federasyonu, Avustralya ve Meksika’nın pozisyonunda değişiklikler beklenmektedir. 2026 yılında Avustralya ve Rusya Federasyonu’nın sertifika sayısında azalma öngörülmüştür. Araştırmanın özellikle belirlenen dokuz ülkenin ISO 9001 performansının ve gelecekteki trendin nasıl şekilleneceğinin anlaşılmasına katkıda bulunacağı düşünülmektedir.

İndirmeler

İndirme verileri henüz mevcut değil.

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