Descriptive analysis of research (2014-2023) about the relationship between perceived organisational justice and organisational citizenship behaviour in the public institutions of Türkiye

Published 2025-03-25
Keywords
- Organisational Justice, Organizational Citizenship Behaviour, Public Institutions, Türkiye
- Örgütsel Adalet, Örgütsel Vatandaşlık Davranışı, Kamu Kurumları, Türkiye
How to Cite
Copyright (c) 2025 Yılmaz Bayar- Ayşe Asiltürk

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
How to Cite
Abstract
This study analysed articles examining the connection between perceived organisational justice (OJ) and organisational citizenship behaviour (OCB) in the public institutions of Türkiye. Firstly, the notions of OJ, OCB and their sub-dimensions were explained. Then, empirical research conducted in Turkish public institutions on these subjects was selected within the framework of the determined criteria and analysed using the descriptive analysis technique. Subsequently, the findings from the selected articles were discussed. This study revealed positive and significant relationships among perceived OJ and OCB in the public institutions of Türkiye. On the relationship between OJ and OCB, interactional justice, one of the sub-dimensions of OJ, has been identified as having a stronger correlation with OCB than other OJ sub-dimensions. On connection among OJ and OCB, it's been detected that communication satisfaction, job satisfaction collectivism, organisational identity, organisational culture, and psychological capital variables had intermediary roles. It's been detected that OJ has a mediating role among OCB and locus of control, ethical leadership, and whistleblowing. Between the demographic characteristics examined for the correlation among OJ and OCB, it's been discovered that the significant distribution by gender was more evident than other demographic characteristics.
- it has been revealed that positive and significant relationships were found among perceived OJ and OCB in the public institutions of Türkiye,
- on the relationship among OJ and OCB, interactional justice which is one of the sub-dimensions of OJ, it has been identified that it has a stronger correlation with OCB than other OJ sub-dimensions,
- on connection among OJ and OCB, it’s been detected that communication satisfaction, job satisfaction collectivism, organizational identity, organizational culture, and psychological capital variables had intermediary roles,
- it’s been detected that OJ has a mediating role among OCB and focus of control, ethical leadership, whistleblowing, between the demographic characteristics examined for the correlation among OJ and OCB, it’s been discovered that the significant distribution by gender was more evident than other demographic characteristics.
References
- Abal-Navarro, Y., Gómez-Salgado, J., López-López, M. J., & Climent-Rodríguez, J. A. (2018). Organisational justice, burnout, and engagement in university students: A comparison between stressful aspects of labour and university organisation. International Journal of Environmental Research And Public Health, 15 (10): 1-12. https://doi.org/10.3390/ijerph15102116
- Alanoğlu, M. & Demirtaş., Z. (2019). Öğretmenlerin örgütsel adalet algılarının örgütsel vatandaşlık davranışı üzerindeki etkisi. Marmara Üniversitesi Atatürk Eğitim Fakültesi Eğitim Bilimleri Dergisi, 49(49), 1-16. https://doi.org/10.15285/maruaebd.525250
- Ali, N. (2016). Effect of organisational justice on organisational citizenship behaviour: A study of the health sector of Pakistan. Review of Public Administration and Management, 4(3), 1-9. https://doi.org/10.4172/2315-7844.1000198
- Ali, S. Z., Manzoor, H., Rashid, M., & Ahmad, W. (2017). Impact of organisational justice on organisational citizenship behaviour: A case study of PTCL, Pakistan. City University Research Journal, 7(1), 134-150.
- Alkış, H. & Kılınç, S. (2016). The effect of organisational justice on the manners of organisational citizenship and organisational cynicism: A case study on Malatya, Turkey. International Journal of Economics, Commerce and Management, 4(3), 486-508. ISSN 2348 0386.
- Awang, R. & Ahmad, W. M. R. W. (2015). The impact of organisational justice on organisational citizenship behaviour in Malaysian higher education. Mediterranean Journal of Social SciencesMCSER Publishing, 6(5) S2, 674-678. https://doi.org/10.5901/mjss.2015.v6n5s2p674
- Ayhan, Ö. & Gürbüz, S. (2014). Algılanan örgütsel politikanın örgütsel vatandaşlık davranışı ile ilişkisinde adaletin rolü. İş, Güç, Endüstri İlişkileri ve İnsan Kaynakları Dergisi,16(3), 76-98. https://doi.org/10.4026/1303-2860.2014.0256.x
- Bahrami, M. A., Montazeralfaraj, R., Gazar, S. H., & Tafti, A. D. (2013). Relationship between organisational perceived justice and organisational citizenship behaviour among an Iranian hospital's employees. Electronic Physician, 6(2), 838-844. https://doi: 10.14661/2014.838-844
- Bayar, Y. (2022). Örgütsel adalet algısıyla ilgili Türkiye’deki yükseköğretim kurumu öğrencilerine yapılan araştırmalar: Literatür taraması, Social Science Development Journal, 7(29): 128-138. http://dx.doi.org/10.31567
- Bedük, A. & Ertürk, E. (2015). Sosyal mübadele teorisi bağlamında güç mesafesi ve örgütsel adalet algılamalarının örgütsel vatandaşlık davranışı üzerindeki etkisi: Bir araştırma. İşletme Bilimi Dergisi, 3(1), 1-19. https://doi.org/10.17065/huniibf.103652
- Bhat, A. M. & Dar, F. H. (2017). Investigating the relationship between organisational justice and organisational citizenship behaviour: An empirical study. International Journal of Marketing & Financial Management, 5(10), 23-30. ISSN: 2348 --- 3954
- Bostan, S. & Kılıç, T. (2017). Do organisational justice perceptions influence healthcare workers' organisational citizenship behaviour?. International Journal of Health Services Research and Policy, 2(1): 21-28. https://doi.org/10.23884/ijhsrp.2017.2.1.04
- Buluç, B. (2015). The relationship between academic staff's perceptions of organisational justice and organisational citizenship behaviours. Studia Psychologica, 57(1), 49-62. https://doi.org/10.21909/sp.2015.01.673
- Büyükyılmaz, O., & Ay, F. A. (2017). Etik liderliğin örgütsel vatandaşlık davranışına etkisinde örgütsel adaletin aracılık rolü. Hitit Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 10(1), 209-233. https://doi.org/10.17218/hititsosbil.305431
- Cansoy, R., & Polatcan, M., (2018), Türkiye’de okullarda örgütsel adalet araştırmaları: Ampirik araştırmalara bir bakış, Turkish Studies, (13)4: 163-184. https://doi.org/10.7827/TurkishStudies.12912
- Çağlayan, E. (2014). Öğretim elemanlarının örgütsel vatandaşlık davranışları ile örgütsel adalet algıları arasındaki ilişki. Kuram ve Uygulamada Eğitim Yönetimi, 20(4), 421-452. https://doi.org/10.14527/kuey.2014.017
- Çetin, Z. (2023). Örgütsel vatandaşlık davranışının bilgi uçurmaya (whistleblowing) etkisinde örgütsel adalet algısının rolü: Beyaz yakalı çalışanlar üzerine bir araştırma, Üçüncü Sektör Sosyal Ekonomi Dergisi, 58(3), 2262-2283. https://doi.org/10.15659/3.sektor-sosyal-ekonomi.23.08.2224
- Çetinkaya, M., & Çimenci, S., (2014). Örgütsel adalet algısının örgütsel vatandaşlık davranışı üzerindeki etkisi ve örgütsel özdeşleşmenin aracılık rolü: Yapısal eşitlik modeli çalışması, Yönetim Bilimleri Dergisi, (12)1: 237-278.
- Dağlı, M., (2016) Psikolojik sözleşme ihlalleri, örgütsel vatandaşlık ve örgütsel adalet algısı ilişkisine yönelik bir araştırma, Haliç Üniversitesi SBE Yayınlanmamış Doktora Tezi, İstanbul.
- Dedy Takdir, S., Kamaluddin, M., & Mahrani, S. W. (2015). Organisational justice and organisational citizenship behaviour: The mediating effect of leader member exchange. Proceeding International Conference on Accounting, Business & Economics, 652-662. ISSN 2477-3115.
- Demir, K. (2015). The effect of organisational justice and perceived organisational support on organisational citizenship behaviours: The mediating role of organisational ıdentification. Eurasian Journal of Educational Research, 60, 131- 148. https://doi.org/10.14689/ejer.2015.60.8
- Demirkıran, M., Taşkaya, S. & Dinç, M. (2016). A study on the relationship between organisational justice and organisational citizenship behaviour in hospitals. International Journal of Business Management and Economic Research, 7(2), 547-554. ISSN:2229- 6247.
- Deniz, M. & D. Demirci. (2015). Örgütsel adalet algısıyla örgütsel vatandaşlık arasındaki ilişkileri belirlemeye yönelik görgül bir araştırma. Akademik Sosyal Araştırmalar Dergisi,3(12), 36-55. https://doi.org/10.16992/ASOS.602
- Erer, B., & İraz, R. (2018). Algılanan örgütsel adaletin örgütsel vatandaşlık davranışı üzerine etkisi: Hemşirelere yönelik bir araştırma. Anemon Muş Alparslan Üniversitesi Sosyal Bilimler Dergisi, ICEESS’ 18, 47-51. https://doi.org/10.18506/anemon.452566
- Ghazi, M. & Jalali, S. M. (2016). The effects of organisational justice and job motivation on organisational citizenship behaviour and its impact on taxpayers. Revista Administração em Diálogo, (19) Special Edition, 39-61. https://doi.org/10.20946/rad.v19i0.31990
- Griffin, R. W., & Moorhead, G. (2015). Organisational behaviour: Managing People and Organizations, South-Western, Cengage Learning, Ohio, ABD. ISBN-10: 1-133-62669-6.
- Güçel, C., (2013). Örgütsel bağlılığın örgütsel vatandaşlık davranışına etkisi örgütsel adaletin aracılık rolü: İmalat işletmelerine yönelik bir araştırma, İşletme Araştırmaları Dergisi, (5) 2: 173-190.
- Heydari, M. & Gholtash, A. (2014). An investigation into the relationship between procedural and interactive justice with organisational citizenship behaviour. Asian Journal of Humanities and Social Studies, 2(1), 152-157. ISSN: 2321 – 2799.
- Hofstede, G. (1980). Motivation, leadership, and organisation: Do American theories apply abroad?. Organisational Dynamics, 9 (1), p. 42–63. https://doi.org/10.1016/0090-2616(80)90013-3
- İplik F. N. (2015). Örgütsel vatandaşlık davranışı. Akademisyen Kitabevi. Ankara. ISBN, 9786059942263.
- Karadal, H. & Erdem, A. T. (2016). Örgütsel adalet, örgütsel vatandaşlık ve örgütsel güven algılarının analizi: Selçuk Üniversitesi örneği. Eurasian Academy of Sciences Social Sciences Journal, S(1), 409-420. http://dx.doi.org/10.17740/eas.soc.2016.MSEMP-33
- Karadirek, G. & Genç, K. Y. (2022). The mediating role of individualistic–collectivist culture on the relationship between organisational justice, job satisfaction, organisational loyalty, organisational performance and organisational citizenship behaviour. Journal of Emerging Economies and Policy, 7(1), 226-238. ISSN: 2651-5318
- Kelekçioğlu, L. & Ay, F. A. (2022). Örgütsel adalet algılamasının ifşa niyetine ve örgütsel vatandaşlık davranışına etkisi: Hastane çalışanlarına yönelik alan araştırması. Sosyal, Beşerî ve İdari Bilimler Dergisi, 5(1), 44-65. https://doi.org/10.26677/TR1010.2022.920
- Khalifa, S. M. A. & Awad, N. H. A. (2018). The relationship between organisational justice and citizenship behaviour as perceived by medical-surgical care nurses. IOSR Journal of Nursing and Health Science, 7(4), 31-37. ISSN: 2320–1959.
- Köksal, Z. & Yeşiltaş, M. D. (2021). Mediating role of communication satisfaction in the effect of interactional justice on organisational citizenship behaviour: The case of public university. Nevşehir Hacı Bektaş Veli Üniversitesi SBE Dergisi, 11(2), 760-775. https://doi.org/10.30783/nevsosbilen.907261
- Küçüksüleymanoğlu, R. & Güneş, A. (2020). Öğretmenlerin örgütsel adalet algıları ile örgütsel vatandaşlık davranışları arasındaki ilişki. Yaşadıkça Eğitim, 34(2), 313-330. https://doi.org/10.33308/26674874.2020342190
- Lin, C.P., (2010). Modelling corporate citizenship and its relationship with organisational citizenship behaviours, Journal of Business Ethics, Springer Science & Business Media B.V., 95, 357-372. https://doi.org/10.1007/s10551-010-0364-x
- Majeed, S., Mufti, S., & Jan, M. (2018). Organisational justice as a predictor of organisational citizenship behaviour: An empirical study. AGU International Journal of Research in Social Sciences & Humanities, 6(1), 9-14, 875-885. ISSN: 2455-1554.
- Meydan, C. H., & Basım, H. N. (2015). Örgütsel vatandaşlık davranışında kontrol odağı, örgütsel adalet algısı ve örgütsel bağlılığın etkisi. Anadolu Üniversitesi Sosyal Bilimler Dergisi, 15(1), 99-116. https://doi.org/10.18037/ausbd.16813
- Musringudin, M., Akbar, M., & Karnati, N. (2017). The effect of organisational justice, job satisfaction, and organisational commitment on organisational citizenship behaviour (OCB) of the principles. Ljer-Indonesian Journal of Educational Review, 4(2), 155-165. ISSN 2335-8407.
- Okan, T., Demir, H., & Bostan, S. (2017). Prosedür adaleti algısı ve örgütsel vatandaşlık davranışı-birey ilişkisine durumsal bir bakış: Yüksek ve düşük psikolojik sermaye etkisi. Uluslararası İktisadi ve İdari İncelemeler Dergisi, (18), 237-262. ISSN 1307-9832
- Olowodunoye, S. A. & Adetula, A. A. (2015). Organisational citizenship behaviour: The role of perceived organisational justice and self-esteem. IOSR Journal of Business and Management, 17(8), 1-7. https:// doi.org/10.9790/487X-17820107
- Organ, D. W. (1988). Organisational citizenship behaviour: The good soldier syndrome. Lexington Books/DC heath and com. ISBN: 0669117889, 9780669117882.
- Organ, D. W. (1990). The motivational basis of organisational citizenship behaviour. Research in Organisational Behaviour, 12(1), 43-72. ISSN: 1 – 55938 – 029 – 2.
- Örücü, E., Korkmaz, E., & Kırboğa, R. (2020). Örgütsel adalet algısının örgütsel vatandaşlık davranışına etkisinde örgüt kültürünün rolü. Ekonomik ve Sosyal Araştırmalar Dergisi, 16(1), 197-218. ISSN: 1306 – 2174.
- Özer, S., & Can, N. (2009). Eğitim örgütlerinde lider davranış biçimleri ile örgütsel vatandaşlık davranışı arasındaki ilişki (Nevşehir ili örneği). Nevşehir Hacı Bektaş Veli Üniversitesi SBE Dergisi, 1(1), 1-17.
- Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... & Moher, D. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. International Journal of Surgery, 88 (2021), 105906. https://doi.org/10.1016/j.ijsu.2021.105906
- Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organisational citizenship behaviours: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563. https://doi.org/10.1177/014920630002600307
- Samancı, S., & Basım, H. N. (2018). Akademisyenlerin örgütsel adalet algıları ve örgütsel vatandaşlık davranışları: psikolojik sermayenin aracılık rolü. Business & Economics Research Journal, 9(2), 363-380. https://doi.org/10.20409/berj.2018.110
- Schilpzand, M. C., Martins, L. L., Kirkman, B. L., Lowe, K. B., & Chen, Z. X. (2013). The relationship between organisational justice and organisational citizenship behaviour: The role of cultural value orientations. Management and Organization Review, 9(2), 345-374. https://doi.org/10.1111/more.12014
- Selamat, N., Nordin, N., & Fook, C. Y. (2017). Organisational justice and organisational citizenship behaviour: Evidence from a developing country. Global Business and Management Research, 9(1s), 383-395.
- Shahzad, A., Siddiqui, M. A., & Zakaria, M. (2014). Linking organisational justice with organisation citizenship behaviours: Collectivism as moderator. Pakistan Journal of Commerce and Social Sciences (PJCSS), 8(3), 900-913. https://hdl.handle.net/10419/188176
- Somech, A., & Oplatka, I. (2015). Organisational citizenship behaviour in schools, Routledge Research in Education, New York, USA. https://doi.org/10.4324/9781315866956
- Yardan, E. D., Köse, A. P. D. S. D., & Köse, A. P. D. T. (2014). The effect of employees' perceptions of organisational justice on organisational citizenship behaviour: An application Turkish public hospital. Journal of Human Resources Management and Labor Studies, 2(2), 129-148. ISSN: 2333-6390.
- Yıldız, S. (2014). Örgütsel adaletin örgütsel vatandaşlık davranışına etkisinde iş tatmininin aracı rolü. Ege Akademik Bakış, 14(2), 199-210. https://doi.org/10.21121/eab.2014218051
- Yücel, İ., & Demirel, Y. (2012). Psikolojik güçlendirmenin örgütsel vatandaşlık davranışına etkisi üzerine bir araştırma. Kocaeli Üniversitesi Sosyal Bilimler Dergisi, (23), 19-48.
- Yüksel, M. (2017). Belediye çalışanlarının örgütsel adalet algılarının örgütsel vatandaşlık davranışlarına etkisi: Samsun İlkadım Belediyesi çalışanları üzerine bir araştırma”. MANAS Journal of Social Studies, 6(4), 429-445. ISSN: 1624-7215.
- Zayed, M., Jauhar, J., Mohaidin, Z., & Murshid, M. A. (2022). The relation of justice and organisational citizenship behaviour in government ministries: The mediating of affective commitment. Employee Responsibilities and Rights Journal, 34(2), 139-167. https://doi.org/10.1007/s10672-021-09383-1