Vol. 13 No. 4 (2025): Business & Management Studies: An International Journal
Articles

Investigation of the impact of social climate on employee performance: A comprehensive analysis

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  • Fatma Sökmen,
  • Cumali Kılıç
Fatma Sökmen
Master's student, Mardin Artuklu University, Faculty of Economics and Administrative Sciences, Mardin, Türkiye
Cumali Kılıç
Asst. Prof., Faculty of Economics and Administrative Sciences, Mardin Artuklu University, Mardin, Türkiye

Published 2025-12-25

Keywords

  • Social Climate, Employee Performance, Organisational Support, Workplace Communication, Public Sector, Motivation
  • Sosyal İklim, Çalışan Performansı, Örgütsel Destek, İş Yeri İletişimi, Kamu Sektörü, Motivasyon

How to Cite

Investigation of the impact of social climate on employee performance: A comprehensive analysis. (2025). Business & Management Studies: An International Journal, 13(4), 1631-1650. https://doi.org/10.15295/bmij.v13i4.2608

Copyright (c) 2025 Fatma Sökmen- Cumali Kılıç

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to Cite

Investigation of the impact of social climate on employee performance: A comprehensive analysis. (2025). Business & Management Studies: An International Journal, 13(4), 1631-1650. https://doi.org/10.15295/bmij.v13i4.2608

Abstract

This study examines the impact of organisational social climate on employee performance, focusing on public-sector employees at Diyarbakır Kayapınar Municipality. Social climate, as a multidimensional concept, encompasses interpersonal harmony, managerial support, communication, work ethics, and workplace relationships. Using a quantitative research design, data were collected through validated survey instruments and analysed using a statistical package. Findings reveal a statistically significant, positive relationship between social climate and employee performance, with the social climate dimensions collectively explaining 70% of the variance in performance (R2=0.70). Specifically, Interpersonal Harmony (p<0.05) emerged as the strongest and most influential dimension, followed by Organisational Support (p<0.05), Intragroup Communication (p<0.05) and Work Ethics (p<0.05). However, Professional Solidarity and Non-Work Relations did not significantly affect performance (p > 0.05). The results support existing literature while also offering new insights into which dimensions of social climate are most critical in a public service context. The study highlights the importance of fostering a positive workplace atmosphere, especially prioritising harmony and organisational support, to enhance motivation, collaboration, and individual productivity. Accordingly, strengthening a positive social climate is considered a key factor in improving employee motivation, collaboration, and individual productivity, and may provide valuable insight.

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