Vol. 13 No. 1 (2025): Business & Management Studies: An International Journal
Articles

Organisational gaslighting: A scale development study

Mesut Öztırak
Assoc. Prof. Dr., Istanbul Medipol University, Istanbul, Turkey

Published 2025-03-25

Keywords

  • Organizational Gaslighting, Gaslighting, Scale Development, Validity, Reliability
  • Örgütsel Gaslighting , Gaslighting, Ölçek Geliştirme, Geçerlilik, Güvenirlik

How to Cite

Organisational gaslighting: A scale development study. (2025). Business & Management Studies: An International Journal, 13(1), 282-299. https://doi.org/10.15295/bmij.v13i1.2505

How to Cite

Organisational gaslighting: A scale development study. (2025). Business & Management Studies: An International Journal, 13(1), 282-299. https://doi.org/10.15295/bmij.v13i1.2505

Abstract

The objective of this study was to create a valid and reliable tool to assess the occurrence of gaslighting in organisational settings. Organisational gaslighting is characterised by psychological manipulation and deceitful actions aimed at causing individuals or groups to question their perception of reality, often resulting in emotional abuse within the workplace. These behaviours undermine the victim's confidence and convince them they are incorrect. The study followed a three-phase scale development procedure. Initially, in-depth interviews were conducted, and a pool of 24 items was generated through content analysis. The second phase involved gathering expert feedback on the items, ensuring meaning, face, and scope validity, and refining the scale. The third phase led to the creation of a 10-item draft scale based on evaluations from the previous steps. Two distinct sample groups were identified for this phase: the first group participated in a pilot study with data collected online and in-person surveys. The pilot study involved 176 individuals from the health sector. The final version of the scale was tested on a sample of 408 individuals employed in the education sector. Following statistical analysis, the organisational gaslighting scale was reduced to 8 items. Confirmatory factor analysis (CFA) of the scale's structure confirmed the presence of two key dimensions—trivialisation and abuse—and showed acceptable fit levels. The CFA results affirmed the structural integrity of the scale. The Cronbach's Alpha coefficient was calculated at 0.800, verifying the scale's reliability. This newly developed scale is anticipated to be widely applicable across various sectors for measuring gaslighting in organisational environments.

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