Ajzen, I. & Fishbein, M. (1980). Understanding Attitudes and Predicting Social Behavior. Englewood Cliffs, N.J.: Prentice-Hall.
Assa Abloy (2018). VingCard Elsafe RFID access control and energy management at Grand Hyatt San Francisco. Erişim adresi: https://www.assaabloy.com/en/com/references/hotel-hospitality-references/-grand-hyatt-san-francisco-usa/
Başargan, H., Karayel, D., Özkan, S. S. ve Atalı, G. (2016). Otomotiv Endüstrisinde Radyo Frekansı ile Tanımlama (RFID) Teknolojisi: Araç Boyama Tesisinde Saha Çalışması. 4th International Symposium on Innovative Technologies in Engineering and Science, 2016, 3-5 Kasım, Alanya/Antalya, 866-877.
Barjis, J. & Fosso Wamba, S. (2010). Organizational and business impacts of RFID technology. Business Process Management, 16(6), 897-903.
Çakır, A. ve Güngör, O. (2010). Rfid ile kargo yönetimi. Afyon Kocatepe Üniversitesi Fen Bilimleri Dergisi, 2010-02, 83-89.
Dias, D., Lima, F., Dias, E. (2016). Tourism management and automation: RFID applications in Brazilian maritime cruises. International Journal of Internet of Things and Web Services, 1, 43-49.
Feng, H.Y. (2011). Development of an RFID-Based Tourist Management System The Case of Kenting Resor Village in Taiwan. Journal of International Management Studies, 6(1), 54-58.
Ferrer, G., Dew, N. & Apte, U. (2010). When is RFID right for your service?. Int. J. Production Economics, 124, 414-425.
Gürel, D. A. ve Gürel, U. (2008). Otel İşletmelerinin Kat Hizmetleri Bölümünde RFID (Radyo Frekans Tanımlama) Kullanımına Yönelik Bir Deneme Çalışması. IV. Lisansüstü Turizm Öğrencileri Araştırma Kongresi, 2008, 23-27 Nisan, Belek/Antalya, 242-258.
Hassannia, R. (2014). The multipurpose application of radio frequency identification (RFID) in the tourism industry: On a requirement analysis for employing RFID technology in the hotel sector. PhD Thesis, Eastern Mediterranean University.
Hospitality Technology (2009). Hotel Del Coronado Installs Capton’s RFID Beverage Tracker, Hits ROI in Three Months. Erişim adresi: https://hospitalitytech.com/hotel-del- coronado-installs-captons-rfid-beverage-tracker-hits-roi-three-months.
Hozak, K. (2012). RFID applications in tourism. International Journal of Leisure and Tourism Marketing, 3(1), 92-108.
Lu, Y. (2017). Industry 4.0: A survey on technologies, applications and open research issues. Journal of Industrial Information Integration, 6, 1-10.
Maraşlı, F. ve Çıbuk, M. (2015). RFID teknolojisi ve kullanım alanları. Bülent Ecevit Üniversitesi Fen Bilimleri Dergisi, 4(2), 249-275.
Meydanoğlu, E. S. B. (2008). RFID sistemleri ve veri güvenliği. Bilişim Teknolojileri Dergisi, 1(3), 33-42.
Mishra, D. & Mishra, A. (2010). Improving baggage tracking, security and customer services with RFID in the airline industry. Acta Polytechnica Hungarica, 7(2), 139-154.
Özulucan, A. ve Özdemir, F. S. (2009). Nesneleri Radyo Frekansları ile tanımlama sisteminin etkinlik ve maliyetler üzerindeki etkisi. MÖDAV, 2009/4, 21-56.
Öztayşi, B., Baysan, S. & Akpınar, F. (2009). Radio frequency identification (RFID) in hospitality. Technovation, 29, 618–624.
Patil, L. R., Ingale, H. T. & Rane, K. P. (2014). RF-ID based touch screen museum guide system. The International Journal Of Engineering And Science (IJES), 3(6), 27-31.
Piramuthu, S. & Zhou, W. (2016). RFID and sensor network automation in the food industry: Ensuring quality and safety through supply chain visibility. Chichester: John Wiley & Sons.
Roberti, M. (2005). The history of RFID technology. RFID Journal. Erişim adresi: http://www.rfidjournal.com/articles/view?1338
Srinivasan, S. & Kumar, R. (2013). An Electronics Tourist Assistance System with Voice Using RFID Technology. IJSR – International Journal of Scientific Research, 2(5), 171-173.
Stevenson, W.J. (2015). Operations Management. 12th Edition, New York: McGraw-Hill Education.
Swedberg, C. (2010). World’s largest cruise ship launches RFID-based passenger tracking system. RFID Journal. Erişim adresi: http://www.rfidjournal.com/article/view/7415
Swedberg, C. (2012). RFID Performs a Bigger Role at Bonnaroo Festival. RFID Journal. Erişim adresi: http://www.rfidjournal.com/articles/view?10829/2
Swedberg, C. (2014). Dolphin RFID Launches Solutions for Tourism, Equipment Maintenance. RFID Journal. Erişim adresi: http://www.rfidjournal.com/articles/view?11686/
Tan, T-H. & Chang, C-S. (2010). Development and evaluation of an RFID-based e- restaurant system for customer-centric service. Expert Systems with Applications, 37, 6482–6492.
Tengilimoğlu, D. ve Yiğit, V. (2016). Tıbbi malzeme yönetiminde verimliliği artırıcı bir teknoloji: Radyo Frekanslı Tanıma Sistemi (RFID). Verimlilik Dergisi, 1(4), 51-73.
Ünal, Z.B., Dirgar, E., Acar, E. & Oral, O. (2017). A study on tracking of textile products used in hotel businesses. Journal of Tourism Theory and Research, 3(1), 9-15.
Yüksel, M. E. ve Zaim, A. H. (2009). Otomatik nesne tanımlama ve takibinde, veri yönetimi ve analiz sistemlerinde RFID üstünlükleri. 5. Uluslararası İleri Teknolojiler Sempozyumu (IATS’09), 13-15 Mayıs, Karabük.
Zhu, X., Mukhopadhyay, S. K. & Kurata, H. (2012). A review of RFID technology and its managerial applications in different industries. Journal of Engineering and Technology Management,29, 152-167.
- Abstract viewed - 931 times
- PDF (Türkçe) downloaded - 594 times
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
© Business & Management Studies: An International Journal, 2018
Affiliation not stated
Günseli GÜÇLÜTÜRK BARAN
Affiliation not stated
How to Cite
GENERAL OUTLOOK on RADIO FREQUENCY IDENTIFICATION (RFID) TECHNOLOGY APPLICATIONS in TOURISM INDUSTRY
Vol 6 No 3 (2018): BUSINESS & MANAGEMENT STUDIES: AN INTERNATIONAL JOURNAL
Submitted: Feb 18, 2019
Published: Nov 29, 2018
The aim of this study; beyond the technical aspects of RFID technology, to investigate what kind of areas the potential RFID applications take place in the tourism industry, in this direction, suggestions will be made to the researchers and practitioners to be carried out in the tourism industry in the future. This subject have been chosen due to the fact that in spite of various positive effects on businesses RFID technologies are applied by a limited number of businesses in the tourism industry and that some owners / managers are lack of information on RFID technologies. In the study, it has been determined that RFID applications are mainly implemented in hotel businesses by tracking textile products, providing convenience with RFID wristbands in various services such as room service, tracking materials used in housekeeping departments, ensuring guest safety. In other businesses, RFID application areas are relatively limited.