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© Business & Management Studies: An International Journal, 2018
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Günseli GÜÇLÜTÜRK BARAN
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How to Cite
GENERAL OUTLOOK on RADIO FREQUENCY IDENTIFICATION (RFID) TECHNOLOGY APPLICATIONS in TOURISM INDUSTRY
Vol 6 No 3 (2018): BUSINESS & MANAGEMENT STUDIES: AN INTERNATIONAL JOURNAL
Submitted: Feb 18, 2019
Published: Nov 29, 2018
The aim of this study; beyond the technical aspects of RFID technology, to investigate what kind of areas the potential RFID applications take place in the tourism industry, in this direction, suggestions will be made to the researchers and practitioners to be carried out in the tourism industry in the future. This subject have been chosen due to the fact that in spite of various positive effects on businesses RFID technologies are applied by a limited number of businesses in the tourism industry and that some owners / managers are lack of information on RFID technologies. In the study, it has been determined that RFID applications are mainly implemented in hotel businesses by tracking textile products, providing convenience with RFID wristbands in various services such as room service, tracking materials used in housekeeping departments, ensuring guest safety. In other businesses, RFID application areas are relatively limited.