Vol. 10 No. 2 (2022): Business & Management Studies: An International Journal
Articles

Research on the predictability of crisis management activities in organizational loyalty

Nazmiye Ülkü PEKKAN
Assist. Prof. Dr., Tarsus University, Vocational School, Department of Management and Organization, Mersin/Tarsus, Turkey
Abdullah ÇALIŞKAN
Prof., Dr., Toros University, Faculty of Health Sciences, Department of Health Management, Mersin, Turkey

Published 2022-06-25

Keywords

  • Kriz Yönetimi Faaliyetleri, Örgütsel Sadakat, Yükseköğretim Kurumları
  • Crisis Management Activities, Organizational Loyalty, Higher Education Institutions

How to Cite

PEKKAN, N. Ülkü, & ÇALIŞKAN, A. (2022). Research on the predictability of crisis management activities in organizational loyalty. Business &Amp; Management Studies: An International Journal, 10(2), 703–715. https://doi.org/10.15295/bmij.v10i2.2061

Abstract

The COVID-19 outbreak affected many areas, as well as education systems worldwide. In our country, the transition of all universities to the distance education system due to COVID-19 has created the opportunity to analyse the administrators/academician loyalty in this system in many ways. This study investigated the effects of three sub-dimensions of crisis management, pre-crisis, crisis and post-crisis activities, on each other and employees' perceptions of organizational loyalty. For this purpose, the data was obtained through questionnaires from 810 participants consisting of administrators and academicians working in public and foundation universities. As a result of the research, it was determined that the three sub-dimensions of crisis management have significant effects on each other and organizational loyalty.

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