Vol. 9 No. 4 (2021): Business & Management Studies: An International Journal

Research on the mutual interaction of the processes within the framework of the knowledge spiral

Arif Orçun Sakarya
Assist. Prof. Dr., Çankaya University, Ankara, Türkiye

Published 2021-12-25

How to Cite

Sakarya, A. O. (2021). Research on the mutual interaction of the processes within the framework of the knowledge spiral. Business & Management Studies: An International Journal, 9(4), 1564–1581. https://doi.org/10.15295/bmij.v9i4.1956


At present, knowledge management is one of the topics focused on increasing firm competitiveness. However, significantly when knowledge is shaped during interaction with the external environment, the transformation and usage of knowledge emerge as the notions that may affect firm performance. Accordingly, the study aims to measure the favorable conditions for spiral-based knowledge management and knowledge creation in micro-sized enterprises. Following the related literature and the examination of the different approaches to knowledge management, in the research part of the study, it has been discussed the interview results made with the micro-sized firms which operate within the incubator center of a university and produce knowledge-intensive products or services. Accordingly, it has been deduced that the required conditions are mostly satisfied for the knowledge to be created. In this context, notions including joint decision-making mechanism, project-based work, innovation, and competence on more than one job and access to information are highlighted. Additionally, market-oriented approaches are in firms’ agenda in knowledge conversion.


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