Cilt 9 Sayı 2 (2021): Business & Management Studies: An International Journal
Makaleler

Örgüt kültürünün mesleki stres üzerindeki etkisi: Hindistan ve İngiltere'deki KOBİ BT sektörlerinin karşılaştırılması

Sree Lekhsmi Sreekumaran Nair
Galler Trinity Saint David Üniversitesi
John Aston
Brunel Üniversitesi, Londra
Eugene Kozlovski
Galler Trinity Saint David Üniversitesi, Londra

Yayınlanmış 2021-06-25

Anahtar Kelimeler

  • Örgüt Kültürü, Mesleki Stres, Cinsiyet, Zıt Ekonomiler, BT İşgücü, KOBİ'ler
  • Organisational culture, occupational stress, gender, contrasting economies, IT workforce, SMEs

Nasıl Atıf Yapılır

Nair, S. L. S., Aston, J., & Kozlovski, E. (2021). Örgüt kültürünün mesleki stres üzerindeki etkisi: Hindistan ve İngiltere’deki KOBİ BT sektörlerinin karşılaştırılması. Business & Management Studies: An International Journal, 9(2), 503–512. https://doi.org/10.15295/bmij.v9i2.1791

Özet

Çalışmanın temel amacı, Hindistan ve İngiltere'deki BT sektörlerini karşılaştırarak örgüt kültürünün mesleki stres üzerindeki etkisini incelemektir. Bu makale, Denison'un örgüt kültürünü incelemek için modelinin uygulamasını benimser, oysa rol çatışması, rol belirsizliği, aşırı rol yükü ve rol stresi, mesleki stresi tartışmak için düşünülür. Kartopu, kolaylık, amaçlı ve kota örnekleme teknikleri ile toplam 62 katılımcı (Hindistan'dan 31 ve İngiltere'den 31) yarı yapılandırılmış anket yoluyla niteliksel bir bakış açısı elde etmeyi hedeflemiştir. Sonuçlar, örgüt kültürünün mesleki stres üzerinde bir etkisi olduğunu göstermiştir. Ayrıca, etki esas olarak Hindistan BT sektöründe İngiltere BT sektöründen daha belirgindir. Ayrıca, örgüt kültürünün mesleki stres üzerindeki etkisi dikkate alındığında, genel olarak çalışanlar, rol aşırı yüklenmesi, rol çatışması, rol belirsizliği ve rol stresi olan mesleki stres yaşamaktadır. Zıt ekonomiler söz konusu olduğunda, Hindistan BT sektörü çalışanı rol çatışması, rol aşırı yüklenmesi, rol belirsizliği ve rol stresi yaşarken, Birleşik Krallık BT sektörü çalışanları rol belirsizliği yaşar.

İndirmeler

İndirme verileri henüz mevcut değil.

Referanslar

  1. Armstrong, M. (2006). A Handbook of Human Resource Management Practice, Kogan Page Limited, United Kingdom USA.
  2. Blackhart, G.C., Nelson, B.C., Knowles, M.L., & Baumeister, R.F. (2009). Rejection elicits emotional reactions but neither causes immediate distress nor lowers self-esteem: A meta-analytic review of 192 studies on social exclusion. Personality & Social Psychology Review, 13(4), 269-309.
  3. Coetzee, M., & Schreuder, A.M.G. (2008). A multi-cultural investigation of students’ career anchors at a South African higher education institution. SA Journal of Labour Relations, 32(2): 45–56.
  4. Creswell, J. W. (2013). Qualitative inquiry and research design: Choosing among five approaches, Third edition, Thousand Oaks, CA: Sage.
  5. Crimp, M., & Wright, L. T. (1995). The Marketing Research Process, Fourth edition, Hertfordshire, Prentice Hall.
  6. Denison, D. R. (1990). Corporate Culture and Organizational Effectiveness, New York: John Wiley.
  7. Denison, D. R. (2000). Organizational culture: Can it be a key lever for driving organizational change. In S. Cartwright & C. Cooper (Eds.). The handbook of organizational culture, London: John Wiley & Sons.
  8. Dobreva-Martinova, T., Villeneuve, M., Strickland, L., & Matheson, K. (2002). Occupational role stress in the Canadian forces: Its association with individual and organizational well-being. Canadian Journal of Behavioural Science, 34, 111-121.
  9. Easterby-Smith, M., Thorpe, R., & Lowe, A. (2004). Management Research, Second edition, London: Sage Publications.
  10. Glazer, S., & Beehr, T. A. (2005). Consistency of implications of three role stressors across four countries. Journal of Organizational Behavior, 26, 467-487.
  11. Graen, G. (1976). Role-making processes within complex organizations, In M. D. Dunnette (Ed.), Handbook of industrial organizational psychology, Chicago, IL: Rand McNally.
  12. Haque, A.U., & Aston, J. (2016), A Relationship between Occupational Stress and Organizational Commitment of IT Sector's Employees in Contrasting Economies. Polish Journal of Management Studies, 14(1), 95-105.
  13. Haque, A.U., Aston, J., & Kozlovski, E. (2016). Do causes and consequences of stress affect genders differently at operational level? Comparison of the IT sectors in the UK and Pakistan. International journal of Applied Business and Management Studies, 1 (1), 1-7.
  14. Haque, A.U., Nair, S. L. S. & Kucukaltan, B. (2019). Management and administrative insight for the Universities: High stress, low satisfaction and no commitment. Polish Journal of Management Studies, 20(2), 236-255.
  15. Jex, S. M., & Bliese, P. D. (1999). Efficacy beliefs as a moderator of the impact of work-related stressors: A multilevel study. Journal of applied psychology, 84, 349-361.
  16. Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity, New York: John Wiley.
  17. Kazue, D. & Stephen, T. T. T. (2011). Convergence and Divergence of Role Stress Experience of Locally Hired Japanese and Non-Japanese Host Country Staff: A Qualitative Study. The International Journal of Human Resource Management, 22, 218-231.
  18. Khoza, H., & Milner, K. (2008). A comparison of teacher stress and school climate across different matric success rates. South African Journal of Education, 28, 155-173.
  19. Kokt, D., & Ramarumo, R. (2015). Impact of organisational culture on job stress and burnout in graded accommodation establishments in the Free State province, South Africa. International Journal of Contemporary Hospitality Management, 27 (6), 1198 – 1213.
  20. Kotter, J .P., & Heskett, J. L. (1992). Corporate Culture and Performance. The Free Press: New York.
  21. Lok, P., & Crawford, J. (2003). The effect of organisational culture and leadership style on job satisfaction and organisational commitment: A cross-national comparison. Journal of Management Development, 23(4), 321-338.
  22. Louangrath, P. I. (2013). Alpha and Beta Tests for Type I and Type II Inferential Errors Determination in Hypothesis Testing, Retrieved from SSRN: https://ssrn.com/ abstract=2332756 or http://dx.doi.org/10.2139/ssrn.2332756.
  23. Manetje, O., & Martins, N. (2009). The relationship between organisational culture and organisational commitment. Southern African Business Review, 13(1), 87-111.
  24. Martins, N., & Martins, E. (2003). Organisational culture, In Robbins, S.P., Odendaal A. & Roodt, G. (eds), Organisational Behaviour: Global and Southern African Perspectives, Cape Town: Pearson Education South Africa.
  25. Miles, R. H. (1974). Role conflict and ambiguity in boundary and internal roles. A field study using role-set analysis and a panel design, Dissertation Abstracts International.
  26. Monga, O. P., Monga, A., Mahajan, V., & Monga, A. (2015). Organisational culture, stress and commitment: A study of managers of pharmaceutical industry in Himachal Pradesh. Open Access Library Journal, 2.
  27. Muchinsky, P. M. (2000). Psychology applied to work, Sixth edition, Belmont: Wadsworth.
  28. Nair, S. L. S., & Sommerville, S. (2017). Impact of organisational culture on the Indian IT workforce's job satisfaction and stress: Qualitative report from SMEs operating in Trivandruam. International Journal of Academic Research in Business and Social Sciences, 7(2), 237-246.
  29. Nair, S. L. S., Aston. J., & Kozlovski, E. (2017). How 'organizational factors' outclass 'personal factors' in retaining Female Employees in Indian IT SMEs. International Journal of Applied Business and Management Studies, 2(1), 26-36.
  30. Nair, S. L. S., Aston. J., & Kozlovski, E. (2019). The relationship between organisational culture and the job satisfaction levels of IT sector employees in contrasting economies. Forum Scientiae Oeconomia, 7(3), 77-88.
  31. Nayak, B., & Barik, A. (2013). Assessment of the link between organisational culture and job satisfaction (Study on Indian Public sector). International Journal of Advanced System and Social Engineering Research, 3(3), 78-87.
  32. Ogbonna, E. (1993). Managing organizational culture: fantasy or reality?. Human Resource Management Journal, 3(2), 42-54.
  33. Ogbonna, E., & Harris, L. (2000). Leadership style, organizational culture and performance: Empirical evidence from UK companies. International Journal of Human Resources Management, 11(4), 766-788.
  34. Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-163.
  35. Rosenheim, R. R. (1976). Validation of a theory of role conflict resolution among industrial foremen, Dissertation abstracts International, 36(8).
  36. Sabri, P. S., Ilyas. M., & Amjad. Z. (2011). Organisational Culture and Its Impact on the Job Satisfaction of the University Teachers of Lahore. International Journal of Business and Social Science, 2(24), 121.
  37. Saunders, M., Lewis, P., & Thornhill, A. (2012). Research methods for business students, Sixth edition. Harlow, England: Prentice Hall.
  38. Schein, E. H. (1992). Organizational culture and leadership, Second edition, San Francisco: Jossey Bass.
  39. Schein, E. H. (2009). The Corporate Culture Survival guide, New and Revised Edition. Jossey-Bass.
  40. Şenol- Durak, E., Durak, M., & Gençoz, T. (2006). Development of work stress scale for correctional officers. Journal of occupational rehabilitation, 16, 153-164.
  41. Spector, P. E. (2006). Industrial and organisational psychology: Research and practice. Fourth edition, New Jersey: John Wiley & Son.
  42. Tanrverdi, H. & Sarihan, M. (2014). The effects of Work commitment on the levels of burnout and depression: A research on the Healthcare employees. Business & Management Studies: An International Journal, 1(2), 206-228.
  43. Tomic, W., Evers, W. J., & Brouwers, A. (2004). Existential Fulfillment and Teacher Burnout. European Psychotherapy, 5(1), 65–73.
  44. Tsarenko, Y., & Tojib, D. R. (2011). A transactional model of forgiveness in the service failure context: a customer-driven approach. Journal of Services Marketing, 25(5), 381-392.
  45. Van der Post, W. Z., De Coning, T. J., & Smit, E, M. (1998). The relationship between organisational culture and financial performance: Some South African evidence. South African Journal of Business Management, 29(1), 30-40.
  46. Van Sell, M., Brief, A. P., & Schuler, R. S. (1981). Role conflict and role ambiguity: Integration of the literature and directions for future research. Human Relations, 34, 43-71.
  47. Van Stuyvesant Meijen, J. (2007). The influence of organisational culture on organisational commitment at a selected local municipality, Unpublished master’s dissertation, Grahamstown: Rhodes University.
  48. Van Tonder, C., & Williams, C. (2009). Exploring the origins of burnout among secondary educators. SA Journal of Industrial Psychology, 35(1).