Cilt 9 Sayı 2 (2021): Business & Management Studies: An International Journal
Makaleler

COVID-19 salgınının Ekip Kaynak Yönetimi (EKY) tutumlarına etkisi: Salgın öncesi ve sürecinde kabin ekipleri arasında bir karşılaştırma

Elvan Karaarslan
Dr. Öğr., Yıldız Teknik Üniversitesi,
Turhan Erkmen
Doç. Dr., Yıldız Teknik Üniversitesi

Yayınlanmış 2021-06-25

Anahtar Kelimeler

  • Crew Resource Management, Flight Safety, Civil Aviation, Cabin Crew, COVID-19
  • Ekip Kaynak Yönetimi, Uçuş Emniyeti, Sivil Havacılık, Kabin Ekibi, COVID-19

Nasıl Atıf Yapılır

Karaarslan, E., & Erkmen, T. (2021). COVID-19 salgınının Ekip Kaynak Yönetimi (EKY) tutumlarına etkisi: Salgın öncesi ve sürecinde kabin ekipleri arasında bir karşılaştırma. Business & Management Studies: An International Journal, 9(2), 472–485. https://doi.org/10.15295/bmij.v9i2.1784

Özet

Bu çalışmada, COVID-19’un havacılık sektöründe çalışanların Ekip Kaynak Yönetimi (EKY) (Crew Resource Management (CRM) tutumlarına etkisi ele alınmış, bu doğrultuda emniyetli bir uçuş operasyonunun gerçekleşmesinde çok önemli yeri olan kabin ekiplerinin, COVID-19 öncesi ve sürecinde EKY tutumlarında farklılık olup olmadığı araştırılmıştır. COVID-19 süreci, Dünya Sağlık Örgütü’nün Mart, 2020’de küresel salgın ilanı ile başlayan süreçtir. Kurumsal bir havayolu şirketinde çalışan 250 kabin memurunun katılımı ile gerçekleşen çalışmada anket yoluyla elde edilen veriler test edilmiş, elde edilen bulgular sonucunda, COVID-19 öncesi ve COVID-19 sürecinde kabin ekiplerinin EKY tutumları arasında fark olmadığı görülmüştür.

İndirmeler

İndirme verileri henüz mevcut değil.

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