Vol. 7 No. 2 (2019): Business & Management Studies: An International Journal


İbrahim Halil KAYRAL
Türkiye Sağlık Hizmetleri Kalite ve Akreditasyon Enstitüsü, TÜSEB

Published 2019-06-26


  • Service Quality, Strategic Management, Healthcare
  • Hizmet Kalitesi, Stratejik Yönetim, Sağlık Hizmetleri

How to Cite

KAYRAL, İbrahim H. (2019). AN INTERNATIONAL STRATEGY FOR QUALITY IN HEALTHCARE BEYOND TURKEY: THREE COUNTRY REVIEW. Business & Management Studies: An International Journal, 7(2), 926–945. https://doi.org/10.15295/bmij.v7i2.1111


One of the main rights of the people is regarded as the equality in access to health services and its assurance. This study aims to examine the health care quality practices and cooperation potentials of the three countries, The Republic of North Macedonia, The Republic of Kosovo and Azerbaijan, within the framework of TÜSKA's international cooperation potential. The countries' potential for cooperation with Turkey reviewed by looking the overall structure of these countries, health systems, applications and quality are attempted to be addressed by examining future strategies. In addition to the basic factors such as cultural and historical relations, all three countries examined offer important cooperation opportunities in terms of the general structure of health systems and the countries' quality and accreditation objectives.


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