Cilt 7 Sayı 2 (2019): Business & Management Studies: An International Journal
Makaleler

TÜRKİYE'NİN ÖTESİNDE SAĞLIKTA KALİTE İÇİN ULUSLARARASI BİR STRATEJİ: ÜÇ ÜLKE DEĞERLENDİRMESİ

İbrahim Halil KAYRAL
PhD, Researcher, Turkish Healthcare Quality and Accreditation Institute

Yayınlanmış 26.06.2019

Anahtar Kelimeler

  • Service Quality, Strategic Management, Healthcare
  • Hizmet Kalitesi, Stratejik Yönetim, Sağlık Hizmetleri

Nasıl Atıf Yapılır

TÜRKİYE’NİN ÖTESİNDE SAĞLIKTA KALİTE İÇİN ULUSLARARASI BİR STRATEJİ: ÜÇ ÜLKE DEĞERLENDİRMESİ. (2019). Business & Management Studies: An International Journal, 7(2), 926-945. https://doi.org/10.15295/bmij.v7i2.1111

Nasıl Atıf Yapılır

TÜRKİYE’NİN ÖTESİNDE SAĞLIKTA KALİTE İÇİN ULUSLARARASI BİR STRATEJİ: ÜÇ ÜLKE DEĞERLENDİRMESİ. (2019). Business & Management Studies: An International Journal, 7(2), 926-945. https://doi.org/10.15295/bmij.v7i2.1111

Öz

İnsanların temel haklarından biri sağlık hizmetlerine erişimde güvence ve eşitlik olarak kabul edilmektedir. Bu çalışma, TÜSKA'nın uluslararası işbirliği potansiyeli çerçevesinde üç ülkenin, Kuzey Makedonya Cumhuriyeti, Kosova Cumhuriyeti ve Azerbaycan'ın sağlık hizmetleri kalite uygulamalarını ve işbirliği potansiyellerini incelemeyi amaçlamaktadır. Ülkelerin Türkiye ile işbirliği potansiyeli, bu ülkelerin genel yapısına bakılarak gözden geçirilmiş, sağlık sistemleri, kalite uygulamaları ve gelecek stratejileri incelenerek ele alınmaya çalışılmıştır. İncelenen her üç ülke de kültürel ve tarihi ilişkiler gibi temel faktörlerin yanı sıra sağlık sistemlerinin genel yapısı, ve ülkelerin kalite ve akreditasyon hedefleri açısından önemli iş birliği fırsatları sunmaktadır.

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