Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18.
Baker, N. (2018). Leader-member exchange and follower trust in leader: The moderating effect of leader emotional expressivity. International Journal of Social Sciences and Education Research, 4(4), 741-749.
Brayfield, A., &Rothe, H. (1951). An index of job satisfaction. Journal of Applied Psychology, 35, 307-311.
Bulut, M. Ş. (2012). Lider-üye etkileşiminin yöneticiye güven ve iş tatmini üzerine etkisinin araştırılması: Öğretmenler üzerine bir araştırma (Master’s thesis, YeditepeÜniversitesi, Istanbul, Turkey). Retrieved from https://tez.yok.gov.tr/UlusalTezMerkezi/tezSorguSonucYeni.jsp
Dansereau, F., Graen, G., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations. Organizational Behavior and Human Performance, 13(1), 46-78.
Dasborough, M.T. (2006). Cognitive asymmetry in employee emotional reactions to leadership behaviors. The Leadership Quarterly, 17, 163-178.
Eberly, M. B., & Fong, C. T. (2013). Leading via the heart and mind: The roles of leader and follower emotions, attributions and interdependence. The Leadership Quarterly, 24, 696-711.
Elfenbein, H. (2007). Emotion in organizations: A review and theoretical integration. The Academy of Management Annals, 1(1), 315-386.
Fitness J. (2000). Anger in the workplace: an emotion script approach to anger episodes between workers and their superiors, coworkers and subordinates. Journal of Organizational Behavior, 21, 147-162.
Gaddis, B., Connelly, S., & Mumford, M. D. (2004). Failure feedback as an affective event: Influence of leader affect on subordinate attitude and performance. The Leadership Quarterly, 15, 663-686.
Gardner, W. L., Fischer, D., & Hunt, J. G. (2009). Emotional labor and leadership: A threat to authenticity? The Leadership Quarterly, 20, 466-482.
George, J. M. (2000). Emotions and leadership: The role of emotional intelligence. Human Relations, 53, 1027-1055.
Gibson, D. E., & Callister, R. R. (2010). Anger in organizations: Review and integration. Journal of Management, 36(1), 66-93.
Glomb, T. M., & Hulin, C. L. (1997). Anger and gender effects in observed supervisor-subordinate dyadic interactions. Organizational Behavior and Human Decision Processes, 72, 281-307.
Goleman, D. (1998). Working with Emotional Intelligence. Bantam Books: New York.
Graen, G. B., &Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6, 219-247.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2010). Multivariate data analysis. New Jersey: Prentice Hall.
Inelmen, K. (2009). Role of trust in mediating the effects of satisfaction and commitment on employee performance. Boğaziçi Journal, 23(1-2), 55-73.
Janssens, W., Wijnen, K., De Pelsmacker, P., & Van Kenhove, P. (2008). Marketing Research with SPSS. New York: Prentice Hall Financial Times.
Judge, T. A., Locke, E. A., Durham, C., & Kluger, A. N. (1998). Dispositional Effects on Job and Life Satisfaction: The Role of Core Evaluations, Journal of Applied Psychology, 83, 17-34.
Kant, L., Skogstad, A., Torsheim, T., & Einarsen, S. (2013). Beware the angry leader: Trait anger and trait anxiety as predictors of petty tyranny. The Leadership Quarterly, 24(1), 106-124.
Kirkpatrick, S. A., & Locke, E. A. (1991). Leadership: do traits matter? Academy of Management Executive, 5, 48-60.
Lelieveld, G., Van Dijk, E., Van Beest, I., & Van Kleef, G. A. (2012). Why anger and disappointment affect other’s bargaining behavior differently: The moderating role of power and the mediating role of reciprocal and complementary emotions. Personality and Social Psychology Bulletin, 38(9), 1209-1221.
Lerner, J. S., &Tiedens, L. Z. (2006). Portrait of the angry decision maker: How appraisal tendencies shape anger’s influence on cognition. Journal of Behavioral Decision Making, 19(2), 115-137.
Lewis, K. M. (2000). When leaders display emotion: How followers respond to nega¬tive emotional expression of male and female leaders. Journal of Organizational Behavior, 21, 221-234.
Locke, E.A. (1976). The cause and nature of job satisfaction. In M.D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1349). Chicago, IL: Rand McNally.
Madera, J. M., & Smith, D. B. (2009). The effects of leader negative emotions on evaluations of leadership in a crisis situation: The role of anger and sadness. The Leadership Quarterly, 20(2), 103-114.
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78, 538-551.
Newcombe, M. J., & Ashkanasy, N. M. (2002). The role of affect and affective congruence in perceptions of leaders: An experimental study. The Leadership Quarterly, 13, 601-614.
Rafaeli, A., & Sutton, R. I. (1987). Expression of emotion as part of the work role. Academy of Management Review, 12, 23-37.
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23, 393-404.
Spielberger, C. D. (1988). Professional manual for the State-Trait Anger Expression In¬ventory. Odessa FL: Psychological Assessment resources.
Sy, T., Côté, S., & Saavedra, R. (2005). The contagious leader: Impact of the leader’s mood on the mood of group members, group affective tone, and group pro¬cesses. Journal of Applied Psychology, 90, 295-305.
Şirin, E. (2012). Kişilik, lider-üye etkileşimi ve çalışan sonuçları (Master’s thesis, Gebze Yüksek Teknoloji Enstitüsü, Gebze, Turkey). Retrieved from https://tez.yok.gov.tr/UlusalTezMerkezi/tezSorguSonucYeni.jsp
Tiedens, L. Z. (2001). Anger and advancement versus sadness and subjugation: The effect of negative emotion expressions on social status conferral. Journal of Personality and Social Psychology, 80, 86-94.
Ülker, F. (2015). Lider-üye etkileşimi ve çalışan tutumları üzerindeki etkisi: Eğitim sektöründe bir uygulama (Master’s thesis, Kocaeli Üniversitesi, Kocaeli, Turkey). Retrieved from https://tez.yok.gov.tr/UlusalTezMerkezi/tezSorguSonucYeni.jsp
Van Kleef, G. A. (2009). How emotions regulate social life: The emotions as social information (EASI) model. Current Directions in Psychological Science, 18, 184-188.
Van Kleef, G. A., & Cote, S. (2007). Expressing anger in conflict: When it helps and when it hurts. Journal of Applied Psychology, 92(6), 1557-1569.
Van Kleef, G. A., Homan, A. C., Beersma, B., van Knippenberg, D., van Knippenberg, B., & Damen, F. (2009). Searing sentiment or cold calculation? The effects of leader emotional displays on team performance depend on follower epistemic motivation. Academy of Management Journal, 52(3), 562-580.
Van Kleef, G. A., Homan, A. C., Beersma, B., & van Knippenberg, D. (2010). On angry leaders and agreeable followers: How leaders’ emotions and followers’ personalities shape motivation and team performance. Psychological Science, 21(12), 1827-1834.
Van Kleef, G. A., Homan, A. C., & Cheshin, A. (2012). Emotional influence at work: Take it EASI. Organizational Psychology Review, 2, 311-339.
Waldman, D. A., Balthazard, P. A., & Peterson, S. J. (2011). Leadership and neuroscience: Can we revolutionize the way that inspirational leaders are identified and developed? Academy ofManagement Perspectives, 25(1), 60-74.
Wubben, M. J., De Cremer, D., & Van Dijk, E. (2009). How emotion communication guides reciprocity: Establishing cooperation through disappointment and anger. Journal of Experimental Social Psychology, 45(4), 987-990.
Yukl, G. A. (2005). Leadership in organizations (6thed.). New York: Prentice Hall.
- Abstract viewed - 551 times
- PDF downloaded - 253 times
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
© Business & Management Studies: An International Journal, 2019
Nevra Bedriye Baker ARAPOĞLU
Assist. Prof. Dr., Altınbaş University
How to Cite
THE MODERATING EFFECT OF LEADER ANGER ON THE RELATIONSHIP BETWEEN LEADER-MEMBER EXCHANGE AND FOLLOWER JOB OUTCOMES
Vol 7 No 2 (2019): BUSINESS & MANAGEMENT STUDIES: AN INTERNATIONAL JOURNAL
Submitted: Apr 3, 2019
Published: Jun 26, 2019
This study investigates the moderating effect of leader anger on the relationship between LMX, which is one of the most prominent leadership theories, and the three follower job outcomes of affective commitment towards the organization, trust in leader, and job satisfaction. This study was undertaken in the format of an experiment which is followed by a survey in which four groups of different fictional leader types were created, and respondents were asked to answer questions about these leaders assuming that they work with the described leader. The results of the study reveal that leader anger moderates the relationship between leader-member exchange and the three follower job outcomes in such a way that they result in diminished levels of affective commitment towards the organization, trust in leader, and job satisfaction in cases of both high LMX and low LMX leaders.