ÇİFTÇİ, Gülsel, Derman KÜÇÜKALTAN, and Süleyman Ahmet MENTEŞ. 2017. “EMPIRICAL ANALYSIS OF CRISIS MANAGEMENT PRACTICES IN TOURISM ENTERPRISES IN TERMS OF ORGANIZATIONAL LEARNING”. Business & Management Studies: An International Journal 5 (1):42-57. https://doi.org/10.15295/bmij.v5i1.98.