Cilt 6 Sayı 2 (2018): BUSINESS & MANAGEMENT STUDIES: AN INTERNATIONAL JOURNAL
Makaleler

ÖĞRENME ODAKLILIĞININ HİZMET SEKTÖRÜNDE BULUNAN ÇALIŞANLAR ÜZERİNDEKİ ETKİLERİYLE BİRLİKTE LİDER ETKİLİLİĞİNİN ARA DEĞİŞKEN ETKİSİNİN İNCELENMESİ

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  • Zafer ADIGÜZEL
Zafer ADIGÜZEL
İstanbul Medipol Üniversitesi, İşletme ve Yönetim Bilimleri Fakültesi
Biyografi
DOI: https://doi.org/10.15295/bmij.v6i2.243

Yayınlanmış 2018-09-02

Anahtar Kelimeler

  • Öğrenme Odaklılığı,
  • Lider Etkililiği,
  • Amaç Odaklı Performans,
  • Takım Yaratıcılığı,
  • Hizmet Yeniliği

Nasıl Atıf Yapılır

ADIGÜZEL, Z. (2018). ÖĞRENME ODAKLILIĞININ HİZMET SEKTÖRÜNDE BULUNAN ÇALIŞANLAR ÜZERİNDEKİ ETKİLERİYLE BİRLİKTE LİDER ETKİLİLİĞİNİN ARA DEĞİŞKEN ETKİSİNİN İNCELENMESİ. Business & Management Studies: An International Journal, 6(2), 410–429. https://doi.org/10.15295/bmij.v6i2.243

Özet

Kurumların performanslarının her geçen gün katlanarak artması, üst düzey yöneticilerin sahip oldukları liderlik rolleri ve uygulanan insan kaynakları politikaları neticesinde belli olmaktadır. Kurumlarda çalışanların yaşadıkları memnuniyetsizlikler, liderlerin çalışanlar üzerindeki tutum ve davranışları, aynı zamanda kurumların ömürlerini de belirlemektedir. Kurumlarda yaşanan iş devir oranındaki artış aynı zamanda kurumun performansında düşüşe sebep olabilmekte, maliyet unsurunu ortaya çıkarabilmekte, çalışanlara verilen eğitimlerin sonuçsuz kalmasına sebep olabilmektedir. Yapılacak çalışmalar sayesinde, kurumlarda üst düzey yöneticilerin alacakları kararlarda ve liderlik rollerinin ortaya konmasına katkıda bulunulması önem arz etmektedir. Çalışmanın örneklem kitlesini İç Anadolu bölgesinde bulunan özel ve kamu sektöründeki 323 beyaz yakalılar oluşturmaktadır. Elde edilen bulgular IBM SPSS 23 programında faktör ve güvenirlilik analizleri yapıldıktan sonra regresyon analizleriyle hipotezler test edilip analizleri yapılarak değerlendirilmiştir.

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